Privacy Policy

This Privacy Policy explains how LABIB SOLUTIONS LLC (“we”, “us”) collects, uses, and protects your information when you use this website and place an order. Our practices may change from time to time; changes are effective when posted here. If you do not agree with this policy, please do not use the website or provide personal information.

1. Information we collect

1.1 Information you provide

• Order & contact details: name, email address, shipping and billing address, and phone number where provided.
• Design information: the design brief you write and any artwork link you submit so we can produce your custom item.
• Support messages: information you send when you contact customer service.

1.2 Payment information

Payments are processed by our payment provider, Stripe. Your card details are entered on Stripe’s secure checkout and are not collected or stored by us. We receive only confirmation of payment and limited details (such as the last four digits and billing country) needed to manage your order.

1.3 Cookies and usage data

Our website is largely static and uses your browser’s local storage to remember your shopping cart on your device. We and our providers may use essential cookies and basic technical data to operate the site and complete checkout. You can control cookies through your browser settings.

1.4 Children

We do not knowingly collect information from children under 13. If we learn that we have, we will delete it.

2. How we use your information

• To process, produce, and ship your order, and to provide proofs and order updates.
• To respond to your enquiries and provide customer support.
• To process payments and prevent fraud, through Stripe.
• To meet legal, tax, and accounting obligations.

We do not sell your personal information.

3. How we share your information

We share information only as needed to run the store:

• Payment processing: with Stripe to take payment.
• Order fulfillment: with the print/production and shipping partners who make and deliver your item, including your design and shipping details.
• Legal compliance: when required by law or to respond to lawful requests.

4. Data retention & security

We keep order and design information for as long as needed to fulfill your order and meet legal and accounting requirements, then delete or anonymize it. Information is stored securely; however, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

5. Your rights

You may request to access, correct, or delete the personal information we hold about you, subject to legal limits. To make a request, contact us using the details below.

6. Third-party links

Our website or emails may link to third-party sites (for example, an artwork link you provide). We are not responsible for the content or privacy practices of those sites.

Contact information

LABIB SOLUTIONS LLC
5830 E 2nd St, Ste 7000, Casper, Wyoming 82609, US
Email: contact@labibsolutionsllc.com
Phone: +1 307 300 8337